Questions To Ask
- What is your experience as a trek leader, and how many treks have you led?
- Are you certified or trained in wilderness first aid or any other relevant certifications?
- Can you outline the safety protocols you follow during treks?
- How do you handle emergency situations, including medical emergencies and adverse weather conditions?
- How do you communicate with trek participants during the trek?
- How do you manage a diverse group of trekkers with varying skill levels?
- Are there any group size limits you adhere to for safety reasons?
- How do you handle unforeseen challenges or crises during a trek?
- Can you share an example of a situation where you had to adapt plans due to unexpected circumstances?
- Have there been any incidents or issues during your previous treks, and how were they resolved?
- How do you promote and enforce Leave No Trace principles during treks?
- What measures do you take to minimize the environmental impact of your treks?
- How do you ensure respectful and positive interactions with local communities during the trek?
- Have you led trips to this specific destination before?
- What languages do you speak fluently, and will language be a barrier during the trip?
- Can you provide examples of how you’ve handled language-related challenges in previous trips?
- How do you engage with and accommodate the needs of diverse groups of travelers?
- Can you share an example of a situation where you provided exceptional customer service?
- What measures do you take to ensure a smooth and efficient trip itinerary?
- How do you handle emergencies or unexpected situations?
- How do you manage group dynamics and ensure a positive experience for all participants?
- Are there any group size limits you adhere to for safety or quality reasons?
- How do you promote cultural sensitivity and respect among trip participants?
- Can you share an example of how you’ve handled cultural differences or misunderstandings?
- How do you handle changes in plans or unexpected circumstances during a trip?
- Can you share a specific instance where you had to adapt the itinerary?
- How do you coordinate with local service providers (hotels, restaurants, etc.) to ensure a seamless experience for participants?
- Can you handle special requests or dietary restrictions for trip participants?
- What details do you typically include when sharing the itinerary for upcoming days with customers?
- How do you introduce yourself as the Trek Lead and facilitate customer introductions to build camaraderie among the group?
- Can you provide examples of team-building activities you’ve successfully implemented during trips?
- How do you ensure that team-building activities are inclusive and enjoyable for all participants?
- How do you gather feedback on the quality of meals served and address any issues raised by customers?
- How do you reinforce the day’s itinerary and emphasize the importance of staying together as a group?
- Can you share an example of a situation where emphasizing group unity positively impacted the trek experience?
- How do you communicate timings and locations for various activities, and why is this communication important for customer convenience?
- What measures do you take to ensure that all customers adhere to return times and meeting points?
- How do you remain vigilant and provide guidance to customers near water bodies or risky areas to ensure their safety?
- Can you share an experience where your vigilance and quick decision-making skills ensured customer safety?